Data Protection · Transparency · Trust

add7 Privacy Policy
Our Commitment to Protecting Your Data

At add7, the security of your personal information is our top priority. This Privacy Policy provides full details on how your data is collected, used, stored, and protected — written with complete transparency.

Last Updated: January 2026

In Data Protection add7's Promise

The standards we follow to protect your privacy.

End-to-End Encryption

Every transaction and data exchange is protected by 256-bit SSL encryption — no one can intercept it in transit.

No Sale of Personal Data

Add7 never sells your personal information to third parties. Your data is used solely to improve our services.

Secure Data Storage

Your data is stored in certified data centers, with security ensured through regular audits and continuous monitoring.

Your Control

You have the full right to view, correct, or request deletion of your personal data — contact our support team at any time.

Cookie Transparency

Add7 provides full details on what cookies are used and why. You have the option to decline non-essential cookies.

Marketing Opt-Out

You can opt out of promotional emails or messages at any time.

This Privacy Policy applies to the add7.org website and all associated services. By using add7, you consent to this policy. For any questions, please contact our support team.

1 Introduction & Scope

add7 add7.org takes your privacy extremely seriously. This Privacy Policy explains how add7 collects your personal information, why it does so, where it is stored, and how it is kept secure. This policy applies to all add7 users — whether you are a registered member or simply a visitor.

We believe transparency is the foundation of trust. This Privacy Policy is written in plain, straightforward language so you can easily understand what add7 does with your data — no legal jargon. We only collect the information genuinely needed to provide our services.

By registering with add7 or using our services, you agree to this Privacy Policy. If you have any objections or questions, please contact us before using our services.

2 What Information Is Collected

Add7 collects the following types of information — strictly as needed to deliver our services:

Identity Information
  • Full name and date of birth.
  • Email address and phone number.
  • Current address and nationality.
  • National ID, passport, or other identity document details (required for KYC verification).
Financial Information
  • Payment method details (mobile banking account number, e-wallet ID).
  • Deposit and withdrawal history.
  • Transaction amount and date.
Technical Information
  • IP address and device information.
  • Browser type and operating system.
  • Login time and location.
  • Gaming history and session data.

Add7 never stores your full payment card number or PIN. All financial information is held in encrypted form.

3 How We Collect Your Information

Add7 collects your information in the following ways:

Directly from You

Information you fill in during registration, documents you upload for KYC verification, and details you share with our support team — all of this is collected directly from you.

Automatically

When you use add7, certain information is collected automatically — such as your IP address, browser details, cookies, and logs of your gaming activity. This information is used to maintain the security and performance of the platform.

From Third Parties

We may also receive limited information through payment providers or identity verification agencies — solely for fraud prevention and KYC purposes.

4 How Your Information Is Used

Add7 uses your information for the following purposes:

  • Account Management: Registration, login, and identity verification.
  • Payment Processing: Processing deposits and completing withdrawals.
  • Security Assurance: Prevention of fraud, scams, and money laundering.
  • Customer Support: Resolving your issues and processing complaints.
  • Service Improvement: Personalizing and enhancing your gaming experience.
  • Legal Obligations: Retaining records as required by regulatory authorities.
  • Promotional Communications: Sending you offers and bonus information with your consent.

Add7 will never use your information for marketing purposes without your explicit consent. You can opt out of promotional emails at any time.

5 Sharing Information with Third Parties

Add7 does not sell your information to third parties. However, limited data must be shared with certain trusted partners to operate our services:

Payment Providers

Necessary information is shared with payment gateways and mobile banking services to complete transactions. These partners follow their own privacy policies and keep your data secure in accordance with their agreement with add7.

Game Providers

Some games are operated by third-party providers. When playing those games, necessary session data may be shared with the relevant provider.

Legal Obligations

Where required by a court order or a legitimate request from a regulatory authority, add7 is legally obligated to provide information — in such cases, we share only the minimum data necessary.

  • Third-party partners are contractually bound to comply with add7's data protection guidelines.
  • Your data is never sold to advertisers or marketing agencies.
  • Users will be notified in advance in the event of a change in business ownership.
6 Cookies & Tracking Technologies

Add7 uses cookies and similar technologies on its website to enhance your experience and ensure the platform functions properly.

Essential Cookies

Login sessions, security verification, and language preferences — the site cannot function properly without these cookies. They cannot be disabled.

Analytical Cookies

Data on which pages users visit and where issues occur is analyzed to improve the platform. These cookies can be opted out of.

Functional Cookies

These cookies remember your preferences, theme settings, and personalized experience. They are optional.

You can delete or block cookies at any time through your browser settings. However, disabling certain essential cookies may cause parts of the site to not function correctly.

7 Data Retention Period

Add7 retains your information for as long as necessary to provide its services or as required by legal obligations.

  • Account Information: For the duration your account is active and for the legally required period following closure.
  • Transaction Records: Retained for the required number of years in accordance with financial regulations.
  • KYC Documents: Securely deleted after verification and once the applicable legal retention period has expired.
  • Gaming Logs: Retained for a limited period for dispute resolution and security purposes.
  • Marketing Information: Removed immediately upon opt-out.

Upon a request to close your account, add7 will delete all non-essential data except where required by applicable legal obligations. This process is typically completed within 30 days.

8 Your Rights

You have the following rights regarding your personal information — exercise them at any time by contacting our support team:

  • Right to Access: You may request to know what information add7 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Where no legal obligation applies, you may request that your information be deleted.
  • Restriction of Processing: You may request that we restrict the use of your data for specific purposes.
  • Data Portability: You may request a copy of your data in a specified format.
  • Marketing Opt-Out: The option to unsubscribe from promotional communications is always available.

To exercise any of these rights, please contact our support team. We will respond within 30 days of verifying your identity. In exceptional cases the timeframe may be extended, but you will be informed if that happens.

9 Security Measures

Add7 employs industry-leading security technologies to protect your information:

  • 256-bit SSL/TLS encryption — across all data transfers.
  • Certified, firewall-protected data centers.
  • Regular security audits and penetration testing.
  • Two-Factor Authentication option available.
  • Automatic alerts for suspicious login activity.
  • Strict data access controls for staff — only authorized personnel can view specific information.

Please note — no one can guarantee100% security on the internet. Use a strong password for your account and never share it with anyone.

10 Protection of Minors

Add7 is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we detect that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

A note for parents — please enable parental controls on shared family devices and stay aware of your children's online activity.

11 Changes to the Privacy Policy

Add7 may update this Privacy Policy from time to time — for example, when new services are introduced, laws change, or security is improved. Users will be notified of any significant changes via email or an on-site notice in advance.

Continued use of add7 after any changes will be considered acceptance of the updated policy. Check this page regularly — the "Last Updated" date at the top will tell you when changes were made.

12 Contact

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact add7's support team. We are available 24/7, 7 days a week.

  • Instant support via live chat.
  • Email Contact: [email protected]
  • Privacy-related requests are typically responded to within 30 days.

Your privacy matters to us. Please do not hesitate to raise any concerns — our team is ready to answer your questions clearly and promptly.

Safe & Trusted

Your information is secure — Play with Peace of Mind

Your privacy and security are always protected at add7. Register now and join Bangladesh's safest gaming platform.

SSL Encrypted
No Sale of Personal Data
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