At add7, we believe gaming should be a source of entertainment — not stress or hardship. Responsible gaming means knowing your limits, setting a budget, and enjoying the experience with a clear head.
Tools add7 provides to help you stay in control of your gaming experience.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded — keeping your budget protected.
Decide in advance how long you want to play. When your session time is up, add7 will automatically notify you — take a break and stay refreshed.
If you feel like you need a break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. You won't be able to log in during this period.
If you want to step away from gaming for an extended period, self-exclusion lets you close your account for anywhere from 6 months to permanently.
A pop-up will remind you every 30, 60, or 90 minutes to let you know how long you've been playing. Stay aware of yourself.
Add7 is strictly for adults aged 18 and over. Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately.
Gaming is an enjoyable form of entertainment — and it stays that way when you play mindfully and within your limits. Responsible gaming at add7 isn't just about following rules; it's about making the right choices for your own wellbeing. We want every player to experience gaming as something fun — free from financial or emotional strain.
Research shows that many people start gaming for fun, but habits can gradually drift out of control. That's why add7 provides responsible gaming tools and awareness resources from the outset — so you always stay in charge of your own decisions.
Remember: responsible gaming doesn't mean stopping. It means making the right call at the right time — staying mindful of your budget, your time, and your mental state. Responsible gaming at add7 keeps the enjoyment going for the long haul.
Never treat gaming as a source of income. Only play with money you can afford to lose without it affecting your daily life.
If you answer "yes" to most of the questions below, please reach out to support.
Need Help? If gaming ever feels like it's getting out of hand, reach out to the add7 support team. We're here to help, not to judge.
Enable any of these features from your account settings at any time.
Go to Account Settings → "Responsible Gaming" section → select "Deposit Limit". Daily, weekly, and monthly limits can each be set independently.
Increasing a limit requires a 7-day waiting period, but reducing one takes effect immediately.
If you feel like you need some time away, go to "Cooldown" in your account settings and choose a break of 24 hours, 7 days, or 30 days.
Promotional emails are also paused while a cooldown is active.
Choose self-exclusion for a longer break. You can deactivate your account for 6 months, 1 year, or permanently. Opening a new account is also blocked during this period.
Your account cannot be reopened before the self-exclusion period ends.
Enable Reality Check in your settings and choose your alert interval — 30, 60, or 90 minutes. Each alert shows a summary of your session time and spending.
With Reality Check enabled, it's easy to keep track of how long you've been playing.
If you're experiencing gaming-related problems, follow these steps — act now, don't wait.
The first step is acknowledging that gaming has become a bit too much. That's not a sign of weakness — it's a sign of self-awareness.
Set a deposit limit or activate a cooldown on your add7 account right away. It's the simplest and most effective protective step you can take for yourself.
The add7 support team is available 24/7 to help. Speak with us in confidence — we're here to work through it with you.
If needed, consult a mental health professional or counsellor. Talk openly with family and friends.
If you feel like you need a longer break, self-exclusion is always an option. Whenever you're ready to return, add7 will welcome you back.
Take these steps to protect members of your household.
Keep Your Password Secure — Never share your add7 account password with anyone in your household, and keep it out of reach of minors in particular.
Device Controls — Enable parental controls on devices used by children, and make sure auto-login is turned off.
Keep Your Payment Methods Secure — Never share your mobile banking or e-wallet PIN or password with anyone.
Talk Openly — Have open, healthy conversations with your family about gaming. Awareness is the best protection.
Answers to the most frequently asked questions about responsible gaming.